FAQ's

How do I download my purchase?  After you complete your purchase, you will receive an email with a download link

Can I get a refund if I'm not satisfied with my purchase? Unfortunately, we do not offer refunds for digital products due to the nature of the product. Please make sure to read the product description and specifications before making your purchase

Can I share my purchase with others? No, digital products are for personal use only and cannot be shared or distributed

What format are your digital products in? Our digital products are usually in PDF, JPEG, PNG, or MP3 format. Please check the product description for specific information

Do you offer custom digital designs? Yes, we do offer custom digital designs. Please contact us with your specific requirements and we will provide you with a quote

Can I use your digital products for commercial purposes? Please check the product description for specific information on usage rights. Some products may be available for commercial use, while others are for personal use only

Do you offer technical support for your digital products? Yes, we offer technical support for our digital products, please contact us if you encounter any issues with your purchase

Can I print my digital products? Yes, you can print your digital products for personal use, commercial use may require additional licensing

How secure is my payment information? We use industry-standard SSL encryption to protect your payment information,your payment details are never stored on our server

Can I get a physical copy of my digital product? Yes, this can be arranged for an additional cost - please send an email to kristin@cabanacharlie.com

 How do I know if a digital product is high quality? We only offer high-quality digital products. Please check the product description for specific information on the resolution, file size, or other quality-related details